Marketing Minute Video: Saying Sorry in Times of Crisis
September 6, 2023
Crises happen, and the decision of whether or not to issue a public apology takes careful deliberation. NP Strategy Specialist Meghan Durant shares expert insights on what you should consider when saying sorry and how to protect from further reputational harm, earn back trust, and heal relationships for the future.
Recent Highlights
« Back to All HighlightsJanuary 14, 2025
Crisis Management Lessons from Netflix’s Top Show: Squid Game
In Netflix’s Squid Game, the platform’s most-watched debut series ever, each episode’s challenge serves as a powerful metaphor for survival, strategy, and adaptability. While crises in the business world may…
Read MoreJanuary 10, 2025
How to Get More People Into Your Sales Funnel With Organic Social Media
Building a sales funnel with organic social media is one of the most cost-effective ways for entrepreneurs, founders and business owners to attract, engage, and convert sales leads. By strategically…
Read More