Preparing for a Crisis When There is No Crisis

October 22, 2021

When a crisis hits there is no time to spare. If you do not have a crisis and risk management plan in place, there is even less time to discuss what steps need to be taken and how to handle the issues at hand. But if you plan in advance, when a crisis does hit (and it most likely will) you can confidently handle the situation and keep everything under control.

At NPS+ we offer an array of services including crisis management. We provide a written Risk and Crisis Management Plan that includes:

• Crisis management guidelines principles
• Crisis response steps
• Crisis management plan implementation, capabilities and maintenance
• Identification of key company risk and how to handle

Each client is going to have different needs when it comes to crisis preparation, so NPS+ can create a customized crisis plan catered to your needs. A construction firm may need to focus more on training employees who could potentially be hurt on the job. An international manufacturing company may focus on supply chain issues. A school may need to focus on teacher relations or student athletics. Having an organizational rollout of the crisis response program will provide a guidebook for leadership, employees, and even board members and stakeholders to follow in a time of need.

NPS+ offers onsite crisis and risk training with a full day of “real life” scenarios.  Practice answering questions from media, stakeholders, parents, etc. so you don’t get caught off guard speaking off the cuff in a moment of panic. Our team of former journalists and communications professionals will set your company up for success. Prepping beforehand keeps your company on the offense and not the defense.

Don’t let a lack of preparation for a crisis BECOME your crisis.