Heather Hoopes-Matthews March 17, 2020 in NPS+ Articles
Effectively Communicating in Uncertain Times
Silence fuels fear in a crisis, especially when the crisis is changing by the day and is something few people have experienced before. Over the last ten days, we’ve seen…
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March 12, 2020 in NPS+ Articles
Ready to Respond: Communications Tools to Address Coronavirus
As the coronavirus continues to spread and increasingly impact day-to-day operations of organizations across all industries and geographies, NP Strategy has developed resources to help you communicate with your employees…
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March 11, 2020 in NPS+ Articles
5 Tips for Communicating About Coronavirus
Like many of you, NP Strategy is closely monitoring the coronavirus news and making plans for various scenarios as they relate to our employees and clients. We encourage you to…
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Amanda Loveday March 2, 2020 in NPS+ Articles
Avoid Being the Cobbler with Bad Shoes
For many of us, our day-to-day activities are dictated by the services we provide to our customers – so much so, that we too often forget to think about our…
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Jean Cecil Frick January 28, 2020 in NPS+ Articles
Going the Extra Mile for Clients: A Guide
For those of us in the professional services industry, clients are our bread and butter. We are constantly looking for ways to provide top-notch, memorable service to our current clients,…
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