NPS+ Articles

July 23, 2020 in

Like me, Like me not: What does removing Instagram likes mean for organizations?

In April 2019, Instagram announced that it would be testing a new feature that would hide the likes under users’ posts. While many were skeptical about the idea, Instagram CEO…

Read More

July 16, 2020 in

Using Influencers in a Campaign

Using influencers has become a growing marketing strategy. An influencer is someone who has the ability to “influence” or sway the public to make a decision. Brands use influencers to…

Read More

Jesica Johnson Mackey July 10, 2020 in

Maintain Your Internal Communication During COVID-19 with These 3 Tips

Effective and regular communication during COVID-19 is a must for any organization. As COVID-19 changes the daily operations of organizations, so should your communication efforts. Not just your external communications…

Read More

Jean Cecil Frick July 1, 2020 in

Why Stakeholder Engagement Matters

I’ve long been a fan of the insights of author Seth Godin. Last week, one of his blog posts spoke to me: I used to ask, “If you stole Steven…

Read More

Heather Hoopes-Matthews June 22, 2020 in

COVID Positive Employees: How to communicate with stakeholders

If you are a business serving the public you know this all too well: there is no playbook for navigating COVID-19.  You are making decisions daily, with new information and…

Read More