NPS+ Articles
October 23, 2020 in NPS+ Articles
How You Can Reach Your Customers on Social Media
You may be wondering, “How can I reach and retain my customers outside of traditional norms?” The simple answer, though it can be complex to navigate, is social media. In…
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Jesica Johnson Mackey October 20, 2020 in NPS+ Articles
Jesica Johnson Mackey Selected to Become Riley Fellow
Jesica Johnson Mackey of NP Strategy joins other distinguished leaders from across South Carolina to participate in the Diversity Leaders Initiative (DLI), an award-winning program of Furman University’s Riley Institute…
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Heather Hoopes-Matthews October 13, 2020 in NPS+ Articles
Do you react or respond?
Do you react or respond? That question felt like a stab to my heart and almost made me fall off the treadmill one evening. Why? Because in the heat of…
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Jean Cecil Frick September 24, 2020 in NPS+ Articles
How to Maximize Client Relationships through Feedback
When thinking about client feedback, it’s normal to feel overwhelmed by the possibilities; perhaps this is why we often wait until the end of a project to solicit feedback. But…
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Amanda Loveday September 10, 2020 in NPS+ Articles
School, work, COVID, oh my
I continue to read stories about the demise of the working mother. Every night I scan my Facebook and Twitter feeds before going to sleep, a routine you’d think I’d…
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